SUPPORT
Get help through the right channel.
For product-specific purchasing, activation, installation, or marketplace issues, use the official support channels provided by the relevant marketplace.
MQL5 MARKET
For MetaTrader 5 Expert Advisors, indicators, scanners, and other MQL5 products.
Use the official MQL5 Market support and product discussion channels for product-specific assistance.
cTRADER STORE
For cTrader cBots, indicators, and related algorithmic products.
Use the official cTrader Store and available product support channels for product-specific assistance.
BEFORE CONTACTING SUPPORT
Please include: Product name · Platform and version · A brief description of the issue · Relevant error message or log file · Screenshots where useful · Steps required to reproduce the issue
Providing these details helps make support requests faster and more accurate.